Madrid Tours | Unveiling the Wonders of Spain's Capital

Explore the 83,000+ seater home base of Real Madrid at your own pace.

• Everything you get: Timed entry ticket to the Santiago Bernabéu Stadium and Real Madrid Museum, access to players’ tunnel, locker room, all the interactive exhibits, and exclusive areas in the museum, all of which offer a deep dive into the club’s history.
• Why choose this: Experience the home of Real Madrid at your own pace, with direct access to the stadium and museum—perfect for football fans.
• Upgrades: Enjoy an English or Spanish guided tour of the stadium and museum for lesser-known insights into Real Madrid and its home base.

Inclusions

• Timed entry to the Santiago Bernabéu Stadium
• Entry to the Real Madrid Museum
• English or Spanish guided tour of the stadium and museum (as per option selected)
• Radio guide system (as per option selected)

Exclusions

• Guided tour
• Transportation
• Food & drinks

What to bring

• Wear a pair of comfortable shoes as covering the stadium and museum involves a fair bit of walking and climbing stairs.
• Don’t forget to bring your phone fully charged or a camera if you want to capture pictures at the stadium and museum (for personal use alone).

What’s not allowed

• Pets are not allowed at the stadium or the museum.
• Outside food and drinks are not permitted inside the stadium or the museum.
• Carrying large suitcases is prohibited, as there is no facility to store them during your tour.
• Entering the museum under the influence of any substance is prohibited.
• Smoking, drinking, carrying drones, selfie sticks, and tripods is prohibited.

Accessibility

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Additional information

• Your timed entry tickets are only valid for the time and day you’ve chosen while making your booking. Do make sure to arrive within your chosen time slot.
• Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, and on the Real Madrid website.
• On match days, you can access the museum and the panoramic view of the stadium up to 5.5 hours before kickoff.
• If you choose the upgrade, keep in mind that the tour will be monolingual—make sure you choose a tour in the right language!
• Children under the age of 5 can enter for free and must be accompanied by an adult.

• These tickets can't be cancelled or rescheduled.

Unlock 3,478 rooms of royal secrets with an expert who speaks your language.

• Everything you get: Enjoy skip-the-line entry to the Royal Palace of Madrid, spanning 199,000 square meters and 3,478 rooms. Discover its rich history with a professional guide or a digital audio guide in five languages. Marvel at unique Stradivarius instruments, world-class art, and intricate tapestries.
• Why choose this: Skip lines, gain secrets in your language, and flaunt royal intel at dinner.
• Upgrades: Want your own royal experience? Book the private guide option and enjoy your Royal Palace of Madrid tour in English or Spanish.

Inclusions

• Guided tour of the Royal Palace of Madrid with skip-the-line entry
• Private guided tour of the Royal Palace of Madrid with skip-the-line entry (as per option selected)
• Expert English, Spanish, French, or Italian-speaking guide (as per option selected)

Exclusions

• Headphones

• Photography and videography are strictly prohibited inside the palace.
• Large bags and luggage are not allowed; there is no storage facility on-site.
• Some sections may be closed without prior notice due to official events.
• Even with skip-the-line access, security checks may involve brief waits.
• Entry is only valid for the date and time selected; changes aren't permitted on-site.
• Note: Free Royal Palace of Madrid entry Mon–Thu for EU & Ibero-American citizens with valid ID: Oct–Mar: 4pm–6pm | Apr–Sep: 6pm–8pm.
• Free entry is available for children under 5, ICOM/ICOMOS members, official tour guides, teachers, unemployed individuals (with proof), and people with disabilities (33%+), along with one essential companion if stated on their certificate.

• These tickets can't be cancelled or rescheduled.

Explore Spain's second-largest football stadium with an expert monolingual or bilingual guide.

• Everything you get: A guided tour of Santiago Bernabéu Stadium and the Real Madrid Museum, an expert monolingual English or Spanish-speaking guide, access to the VIP areas, stands, all the exhibits at the museum, and the club’s official merchandise store.
• Why choose this: Experience the Santiago Bernabéu Stadium through the eyes of an expert, with insider stories and access to areas most visitors miss.
• Upgrades: Enjoy a bilingual guided tour of the stadium and museum in both English and Spanish.

Inclusions

• Guided tour of Santiago Bernabéu Stadium
• Guided tour of the Real Madrid Museum
• Expert English, Spanish, or bilingual guide (as per option selected)

Exclusions

• Audio guide
• Transporation
• Food & drinks

What to bring

• Wear a pair of comfortable shoes as covering the stadium and museum involves a fair bit of walking and climbing stairs.
• Don’t forget to bring your phone fully charged or a camera if you want to capture pictures at the stadium and museum (for personal use alone).

What’s not allowed

• Pets are not allowed at the stadium or the museum.
• Outside food and drinks are not permitted inside the stadium or the museum.
• Carrying large suitcases is prohibited, as there is no facility to store them during your tour.
• Entering the museum under the influence of any substance is prohibited.
• Smoking, drinking, carrying drones, selfie sticks, and tripods is prohibited.

Accessibility

• The stadium and museum are wheelchair accessible. However, the last floor of the stadium isn't accessible by elevator and is not accessible for wheelchair users.
• Keep in mind that the tour route includes numerous flights of stairs.
• Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.

Additional information

• Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
• Due to security reasons, the stadium doesn’t have any storage facilities for luggage, wheelchairs, and so on.
• The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, or on the Real Madrid website.
• On match days, you can access the museum and the panoramic view of the stadium up to 5.5 hours before kickoff.
• You cannot access the stadium’s field during the tour.
• Children under the age of 5 can enter for free and must be accompanied by an adult.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Soak in the Prado Museum's massive collection with the expertise of a guide in your language.

• Everything you get: Skip the ticketing line as you enter the Prado Museum on a guided tour in a language of your choice.
• Why choose this: Helps navigate one of the world's largest art collections (8,000 plus works of art!) efficiently through a structured route, with key insights into centuries-old art from some of Europe’s most famed artists.
• Upgrades: Upgrade your ticket to choose a bilingual guided tour in both Spanish & English.

Inclusions

• Entry to the Prado Museum
• Guided tour of the Prado Museum
• Monolingual or bilingual guided tour (based on option selected)
• Guided tour in English, Spanish, French, or Italian

Exclusions

• Souvenirs
• Food & drinks
• Audio guides
• Transport

• Your ticket lets you skip the ‘ticket’ lines and not the security lines.
• Photography & videography are strictly prohibited at the Prado Museum.
• Food & drinks are not allowed inside the museum, so make sure to pack accordingly.
• The Prado Museum is wheelchair-accessible and also offers a bag-drop facility.
• Some sections in the museum may be closed at the last minute at the authorities’ discretion.
• Pets are not allowed at the Prado Museum.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Breeze past the ticket lines as you tour the stadium and museum at your own pace.

• Everything you get: Skip-the-line entry to the Atlético de Madrid Stadium and Atleti Tour & Museum, access to the first team's changing room, players' tunnel, the press room, the mixed zone, and the exclusive presidential box. Additionally, get access to all exhibits at the museum.
• Why choose this: Walk in the footsteps of football legends, explore behind-the-scenes areas, and immerse yourself in Atlético’s legacy with hands-on exhibits and unbeatable stadium views.

Inclusions

• Skip-the-line entry to the Atlético de Madrid Stadium and Atleti Tour & Museum
• Self-guided tour of the stadium and museum
• Access to the presidential box, the players' tunnel, the press room, and the first team's changing room

Exclusions

• Guided tour

What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Club members must bring their ID (or family book for minors) to access member discounts.
• Non-members must provide proof of children’s age (ID or family book) to access applicable discounts.

What’s not allowed

• Calling out to players, asking for photos with them, or requesting autographs is strictly prohibited; violation may result in exclusion from the experience without compensation.
• Late arrivals may be denied entry due to stadium security protocols; refunds are not accepted.
• Large bags, suitcases, and oversized luggage are not allowed inside the stadium for security reasons. However, the museum has lockers where you can store bags or baby strollers.
• Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises.
• Pets are not permitted, except for registered service animals.

Accessibility

• If you have mobility limitations, please contact atletitour@atleticodemadrid.com in advance to arrange your visit.
• You can carry your baby stroller into the stadium, but keep in mind that access to some areas will involve stairs.

Additional information

• The experience may be suspended or modified without prior notice for sporting or organizational reasons; if this occurs, you will be offered a ticket exchange for another day.
• During June and July, access to some parts of the stadium will be limited due to events. However, you can still access the museum.
• You can purchase a bilingual audio guide at the venue for immersive commentary on the stadium, museum, and the club's history.
• Refunds are not accepted under any circumstances.
• Club member discounts are personal and non-transferable.
• The stadium and museum tours are each one hour.

• These tickets can't be cancelled or rescheduled.

Explore Madrid’s top 2 sites, just 11 minutes apart, with expert guides in two languages.

• Everything you get: Skip-the-line entry to the Prado Museum and the Royal Palace of Madrid, a tour of the palace’s key chambers, and of the Prado Museum with an expert guide who speaks English, Spanish, or both.
• Why choose this: Experience two of Madrid’s top cultural icons in one day, with a knowledgeable guide who brings these attractions to life. You’ll get to see the highlights of the palace and the museum with insider information and insights.

Inclusions

• Skip-the-line entry to the Prado Museum and the Royal Palace of Madrid
• Guided tour of the Prado Museum and the Royal Palace of Madrid
• English or Spanish-speaking guide (as per option selected)
• One-hour guided walk from the Royal Palace to the Prado Museum
• Radio guide system

Exclusions

• Souvenirs
• Food & drinks
• Transport
• Audio guide

What's not allowed

Prado Museum

• Food & beverages are not allowed on this experience.
• Due to venue restrictions, pets cannot tag along for this experience.
• Photography is strictly prohibited at the venue.

Royal Palace of Madrid

• The Royal Palace doesn’t have any baggage storage facilities, so avoid carrying any items you might have to leave behind.

Accessibility

Prado Museum

• This experience is wheelchair and pram/stroller accessible.
• Your guide dogs are welcome at the venue.

Royal Palace of Madrid

• This experience is accessible to wheelchair and pram/stroller users.
• For your convenience, guide dogs are welcome to join you.

Additional information

Prado Museum

• Some sections in the museum may be closed at the last minute at the authorities’ discretion.
• Your ticket lets you skip the ‘ticket’ lines and not the security lines.

Royal Palace of Madrid

• Your ticket lets you skip the ‘ticket’ lines and not the security lines.
• Your smartphone must remain on silent during your visit to the Royal Palace of Madrid.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.