Explore the 83,000+ seater home base of Real Madrid at your own pace.
Explore the 83,000+ seater home base of Real Madrid at your own pace.
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Exclusions
Everything went very fast, we had no problems with the tickets, they downloaded on the app correctly and we enjoyed our experience, it was my husband's birthday present and he left very happy.
View original review in Spanish
Las entradas en la APP funcionaron perfectamente. La visita al Museo y al Estadio son geniales, ya que realmente se vive con Máxima pasión la historia del club desde sus inicios hasta hoy. Si recomendaría que la tienda tuviera más variedad de merchandising, ya que está muy dirigida a vestuario, mientras que la del Barcelona tiene todo tipo de productos, deportivos y no deportivos, que se pueden llevar de recuerdo.
great! We even managed to get in 15 minutes before the start time. Too bad some rooms weren't available because of construction work.
View original review in French
Guide was punctual and spoke very good English. Many explanations about Real Madrid, you could tell he was passionate about it
View original review in French
It is incomplete due to remodeling and we were not notified. If we had known we would not have visited and we did not buy tickets.
View original review in Spanish
Really enjoyed everything Cool atmosphere of the winners!!!!
This review is translated. Show original review.
Sergio was greath quide. Love the stadion, really superb.
very easy and fast process eith the app
awesome, and hassle free The guide was wonderful and energetic
A dream come true 😍🙏🏽, speechless
View original review in Portuguese
The tour of the stadium was super fun. And the museum full of cups was also very impressive.
View original review in Dutch
Clear information and the app is very easy to use.
View original review in Portuguese
The guide was very kind, he was always attentive that we were all close by and listened to what he was explaining.
View original review in Spanish
Loved everything 😍. Just amazing
The highlight of my visit was the auditoria
Great experience. Highly recommended
The organization was perfect, and the hostesses and hosts very helpful.
View original review in French
All the European Cup memorabilia
Tour was very interesting and guides were professional!!!
The activity was good. And it was easy to buy tickets.
View original review in Portuguese
It was a nice visit, everything was very tidy
View original review in Spanish
This was a wish of my son. To visit the stadium. The only pity was that it is being remodeled. A good reason to come back again.
View original review in Dutch
The stadium is absolutely fantastic and so much bigger than I expected, a bit disappointed we couldn't go on the pitch due to maintenance works, the only negative thing I could say is the slow service when ordering drinks.
It is really a great experience, from the signage, ambiance, kindness of the tour team. My family and I had a GREAT time.
View original review in Spanish
Very interesting tour, unfortunately you couldn't see the pitch. And I would also have liked to go into the cabins. Our guide, Fatima, was very good. Lots of information and an entertaining tour.
View original review in German
History lovers, unlock royal secrets with expert insights in the language you choose.
History lovers, unlock royal secrets with expert insights in the language you choose.
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Exclusions
Good afternoon, well we loved the experience and the guide for us 5 stars, we understood everything so well her way of explaining everything. You can see that she is an expert on the subject, congratulations to her for explaining so well☺️
View original review in Spanish
The tour with Lydia was informative and entertaining at the same time and she was always open to questions. For me, the palace was a great experience - the Stradivaris were the icing on the cake.
View original review in German
Loved what we were able to see, the tour guide, the listening system, the pace, the length, EVERYTHING! Thank you
A walk inside the royal palace with a very knowledgeable and history-loving guide, Stefania was very professional..., definitely the best guide we found... during our stay in Spain
View original review in Italian
Our guide, she's very lovely and informative, and most of all respectful of the places. Our tour was very organized. We learned a lot from her. Thank you Andrea! I think that was her name.
The guide was so knowledgeable and her personality allowed her to engage in a very friendly manner with a diverse group of people. Her sense of humour was also very much appreciated.
Beautiful palace, and lots of information from our tour guide Amamba, who was also happy to call for us with the taverna where we'd forgotten our bag.
Jesus was excellent! He had great English and very knowledgeable about the history of the palace! He kept a good pace and was very thorough! I loved it!
Really pleased we took the time to book this english speaking tour. Our guide Beatrice was both friendly & knowledgeable. The brief city tour en-route to the Royal Palace was very interesting for us as our Spanish history is not great. The Palace tour itself was much better by having Beatrice talk about all the important aspects of each room we visited and lots of extra bits of history that we would have missed had we tried to do it by ourselves. We would throughly recommend! Great tour!
Luis made good use of the short walk to the hotel to add a little more history. All in all, an interesting, well-filled tour. Luis didn't make it boring either. There is a point deduction because the quality of the headphones was not good. Sometimes the connection was lost or there was a rustling in the line. One of my headphones failed completely
View original review in German
The palace was very crowded so we waited 30 minutes in line even though we had skip the line tickets. This was not the tour company's fault and they did warn us about the delay and offered refunds for those who didn't want to wait. Our tour guide was very informative and provided a lot of history and co text to what we were seeing on the tour
The friendliness of the guide who was with us and her amusing way of making the visit more entertaining. Lots of information told in a didactic and entertaining way.
View original review in Spanish
It was a really good idea to rely on you for the tour of the Royal Palace in Madrid. Cristiana, our Italian-speaking guide, was knowledgeable, very polite and entertaining with her many anecdotes about history and palace life.
View original review in Italian
On time evey minute of it. These guys know their trade!Gude Cristiana very knowlegeable and fun.Very impressed in a good vay. Recommended.
The palace was beautiful. The tour seemed superficial. We expected more in depth information about the art in the rooms. The space was very crowded and often difficult to find the guide. We liked the guide and felt she was rushed. She had great info about the different kings.
We visited the Royal Palace of Madrid on 9 May using Skip-the-Line Tickets, and it was one of the most enriching and well-organised experiences of our entire trip to Spain. Skip-the-Line Experience: The skip-the-line tickets were absolutely worth it. Even mid-morning, the general queue was long and slow-moving. With our fast-track passes, we bypassed the line entirely and were inside in under 5 minutes. The process was simple — a staff member scanned our mobile voucher, and we were directed straight to security. If you're travelling during high season or with family, this is a great way to save time and conserve energy for the palace itself. Inside the Palace: The Royal Palace of Madrid (Palacio Real) is not only the largest royal palace in Europe by floor area but also among the most opulent. Although the Spanish royal family doesn’t reside here anymore, the palace is still used for official ceremonies — and it shows in every corner. Each room is more breathtaking than the last. Highlights include: The Grand Staircase: Designed by Sabatini, it's an architectural marvel with detailed frescoes and statues. The Throne Room: Absolutely majestic with its red velvet walls, golden lions, chandeliers, and Tiepolo’s ceiling frescoes. The Royal Armoury: A hidden gem, with a stunning collection of ceremonial armour and weaponry — great for history buffs. The Royal Chapel: Beautiful and serene, showcasing religious art and architectural harmony. Banquet Halls and Audience Chambers: Rich in historical detail and royal symbolism, with intricate tapestries and porcelain rooms. The use of audio guides or booking a guided tour is highly recommended — they offer deeper context into each room, the palace’s role in Spanish history, and the artistic significance of what you're seeing. Gardens & Views: Don't miss the Campo del Moro Gardens behind the palace, or the view over Plaza de la Armería. The palace is perched on a hill, so you get stunning panoramic views of Madrid and the surrounding landscape. Practical Tips for Future Visitors: Arrive 10–15 minutes early to allow time for finding the entrance and going through security. Download or bring headphones if you're using an app-based audio guide. Wear comfortable shoes — the palace is large and includes a lot of walking on stone or marble floors. No photos are allowed in many rooms — respect signage. Try visiting early in the morning or midweek for fewer crowds inside, even with skip-the-line access. Restrooms and gift shops are available near the exit — worth a visit for books and royal-themed gifts. Overall Experience: The Royal Palace of Madrid is a must-see. The skip-the-line access made our visit smooth and stress-free, allowing us to focus entirely on soaking in the history, grandeur, and artistry of this incredible place. Whether you’re a fan of architecture, history, or simply curious about European royalty, this experience delivers immense cultural value. A truly memorable part of our visit to Madrid.
Marisol took us on a walking tour to the palace and with amusing anecdotes she was able to tell us the history of that part of the city and of the palace with fascination.
View original review in Dutch
Heard so many new things And a very good guide One small minus was that there wasn't much room to sit down.
View original review in Dutch
David was a perfect guide. Very knowledgeable. He was able to season historical and artistic tidbits with amusing anecdotes. He was also very careful not to lose anyone in the group. Bravo !!!!
View original review in Italian
The highlight of my visit was the guide who was excellent. The palace was very impressive and I look forward to returning to see new rooms that are due to open in the future.
David was an informative, engaging tour guide and made the palace tour highly enjoyable - in total there are hundreds of rooms in the Palacio Real but with the rooms selected for us to visit, I didn't feel like anything was skipped over or that we missed out. A lot of interesting history condensed into a worthwhile, fun tour!
We liked that we were able to skip the line. We would have preferred a tour that had left on time (10am) and had gone directly to The Royal Palace, Although Laura was very sweet and patient, we found her English difficult to understand to the point that my husband just turned off the audio. Still, we made the best of it and were glad we went.
We loved the Madrid Royal Palace tour with Headout. The tour started with a short walk from the Headout ticketing office to the palace and David the tour guide was very nice and very informative.
The guide had a very good and clear story with lots of extras about the history. She did it in a very engaging way.
View original review in Dutch
I wasn't expecting a long uncertain wait outside the office or the pre-tour before the venue. The actual tour of the Royal Palace was what I was expecting.
Plaza de Cibeles
Plaza de Colón
Museo de Esculturas
Museo de Ciencias Naturales
Nuevos Ministerios
Santiago Bernabéu
Consejo Superior de Investigaciones Científicas
Museo Lázaro Galdiano
Serrano 61
Serrano 66
Museo Arqueológico
Puerta de Alcalá
Alcalá 35-37
Puerta del Sol
Plaza de las Cortes
Puerta de Alcalá
Barrio de Salamanca
Plaza de Colón
Plaza de Cibeles
Gran Via 14
Gran Via 32
Gran Via 54
Plaza de España
Templo de Debod
Puerta de San Vicente
Puerta de Toledo
Gran Via de San Francisco 8
Colegiata - Mayor
Atocha 116
Jardín Botánico
Madrid's panoramic best: 2 routes, 30+ landmarks, established quality, attractive pricing.
Madrid's panoramic best: 2 routes, 30+ landmarks, established quality, attractive pricing.
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Exclusions
Historical or Blue Route (Route 1)
This route delves into the heart of "Habsburg Madrid," showcasing the city's rich past and its most iconic, centuries-old landmarks. It's a journey through the artistic and monumental circuit of the city.
Popular stops: Prado Museum, Royal Palace, Plaza de Cibeles, Gran Vía
Departure & arrival point: Felipe IV
Modern or Green Route (Route 2)
This route showcases Madrid's more contemporary and innovative side, moving beyond the historical core to explore the city's modern architecture, vibrant districts, and cultural hubs.
Popular stops: Santiago Bernabéu Stadium, KIO Towers, Puerta del Sol
Departure & arrival point: Plaza Neptuno
Walking Tour
This tour focuses on the historic center of Madrid, delving deeper into areas like Plaza Mayor, Mercado de San Miguel, Plaza de la Villa, and the Royal Palace area, getting a street-level perspective that complements the panoramic views from the bus. You will be accompanied by an English or Spanish-speaking guide.
Duration: 2 hours
Starting point: 10:45am from Plaza Mayor with "Tour and Friends”
Very interesting tour - the guide was professional and told the history of the mosque in an exciting and authentic way!
View original review in German
Very well organized and interesting
View original review in French
The audio tour was not great. Some historical buildings were not even mentioned!! Hard to follow which buildings were being talked about. Definitely not worth 26 euros - more like 10
It was nice. Good route and nice audios while going around. The only thing I didn't like was that it is named "Hop on Hop off tour" but its a bus without stops, so especially with kids it would have been better to have that option of going down whenever you'd like.
ould have been a great tour but there were no stops - unfortunately also no real visible info prior bying the tickets. That's a huge dissatisfaction for some of the spots we would have liked to visit a bit longer and continue the tour later which was not possible - but the tickets were already bougt.
Plus points: - always good to have a general view of a city - the 2 routes - historical & modern - are interesting Minuses: - too bad there weren't any intermediate stops so you could get off/climb to visit the sights - not all audio outlets worked properly - staff a bit nitpicky: with QR-Code + validity date, excessive to ask for printed tickets again
View original review in French
Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such
View original review in Dutch
I had never been to Madrid, so I booked the bus tour on-Line. No problem getting on the bus , Everything pleasant and I got to see Madrid with the two bus tours.
View original review in Italian
It was nice to be able to see Madrid above street level because then you really see how beautiful the buildings are. The tour itself was not very fascinating little was told about the history of the city or certain places, just which architect designed it. I would have liked to hear a little more.
View original review in Dutch
we booked the tickets online ...it was super easy to find the buses..and we took old tour first .stopped for lunch .then took new tour... it wascwell organized and the audio guide worked really well. We enjoyed everything we saw..thankyou !
I bought the tickets thinking I'd be able to get on and off at the places I wanted (HOP ON/OFF), but all I got was misleading advertising. The place to catch the bus was also not the most central or suitable for those on foot. It was worth the driver giving me some tips on how to get around Madrid by bus for free.
View original review in Portuguese
The activity itself is great. The problem is the lack of complete information about the service. IT'S NOT HOP ON HOP OFF. You can only get on and off the bus at a single stop.
View original review in Portuguese
The ride and the audio guide were very good. What was not good was that there was no indication at the time of booking that there are currently no more hop-on hop-off tours in Madrid, only panoramic tours without stops. It was therefore not possible to get on the bus near our hotel as we had intended, so we had to ask around and walk to the starting point at the Prado MUSEUM.
View original review in German
None warned me that the bus was no longer hop-on hop-off, so one could no longer get off at each stop and quin di could only get on from a predetermined starting point. This caused us considerable inconvenience
View original review in Italian
I liked it very much TIO, God bless !!!!!
View original review in Spanish
Too bad you can't get out. Other than that, mostly saw a lot of trees.
View original review in Dutch
Too long a tour, without the possibility of getting off at certain points to visit the sites
View original review in Portuguese
Especially on hot days, the best way to see a city is a similar ride.
The beauty of the city and the quality of the service
View original review in Portuguese
Comprehensive and comprehensive tour of the city
View original review in Italian
Ferdinando was a great guide and add context
Good way to see the city, panoramic view, multi language guide, do both routes.
Eva is an awesome guide for The Prado art works!
Audio had many hiccups So not very audible
View original review in Dutch
The visit, the weather and the presentation
View original review in French
Explore Spain's second-largest football stadium with an expert monolingual or bilingual guide.
Explore Spain's second-largest football stadium with an expert monolingual or bilingual guide.
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Exclusions
Guide was punctual and spoke very good English. Many explanations about Real Madrid, you could tell he was passionate about it
View original review in French
Sergio was greath quide. Love the stadion, really superb.
awesome, and hassle free The guide was wonderful and energetic
The guide was very kind, he was always attentive that we were all close by and listened to what he was explaining.
View original review in Spanish
Tour was very interesting and guides were professional!!!
It was a bit unfortunate because a huge group went in with us at the same time, so it was a bit stressful at the beginning not to lose our tour guide. The stadium itself is absolutely amazing.
View original review in German
Very interesting tour, unfortunately you couldn't see the pitch. And I would also have liked to go into the cabins. Our guide, Fatima, was very good. Lots of information and an entertaining tour.
View original review in German
The guide had a habit of moving as she was talking which was distracting. When we were in the museum the music playing was way too loud and the guide had to shout to make herself heard.
Tour guide is very informative and knowledgable. Passionate in doing his work. Importantly, we were given a smooth tour around the stadium
The tour didn't go through the stadium separately and you just had to make sure you didn't lose your guide. You barely had time to see everything. I would have expected more for the price.
View original review in German
The guide, his empathy, explanation. Facilities all very well
View original review in Spanish
The tour guide was so professional
Great stadium. Great tour guide!!
Diego was informative and had good humour
Ander is awesome tour guide. So young and funny and in love with Real Madrid. Would repeat it with him for sure.
The entire tour of the different museums, being in the stands and the Plaza Mahou
View original review in Spanish
The tour was a nice experience, tour leader very helpful. impressive was the historic museum
The guide Diego was top. He gave Us the Best experience
Location for pick up was good and guide was v good
We expected to see more of the stadium. It was mainly a visit to the museum of the Bernabeu
View original review in Dutch
We had a blast, guides were knowledgeable and tour was run smoothly. Thank you!
Very good experience ... thank you !
Soak in the Prado Museum's massive collection with the expertise of a guide in your language.
Soak in the Prado Museum's massive collection with the expertise of a guide in your language.
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Exclusions
Blanca is amazing ! Meeting Spot was ez to find in front of museum . Blanca is so kind. Very knowledgeable about paintings especially the most important ones. I love that she was very kind to my kids and included them in everything. Her presentation style is very interesting ; she asks questions to spark your curiosity. Loved the tour !
The amount of works so important and beautiful 🙏
View original review in Spanish
The Guide was wonderfull ,gave us a lot of details about the paintings.She gave us time to sit when she felt that We are getting tired . We all were very happy to have choose this experience and lucky to be in a small group Gongratulations
Great experience! Magnificent works of art! Our guide Bianca vey knowledgeable, pleasant and gentle. Everything ran smoothly.
Great the visit with Beatriz at the Prado Museum. You can tell that she knows every detail of each work and that she likes to explain it to others. 100% recommendable.
View original review in Spanish
Ticketing was easy. Guide was well informed. Please teach people how to adjust volume on the headsets before starting the event. I missed much of what was said because the guide did not help me when I asked him to increase his audio output volume because I couldn't hear him.
We loved our guide's extensive knowledge of the masters and her unique commentary. The meeting point was easy to find and the tour was just the right length for an overview of the museum.
Alexandra was great - she had great knowledge and enthusiasm- great insights into the artists and their works and her love if the museum and art was very obvious.
Our guide, Anna- Christina, was so knowledgeable and she made our visit a true experience. Booking, ticketing, meet and greet was very easy. Definitely the best way to see the amazing art at the Prado.
It took longer to get the Skip the Line tickets than I was expecting. Those queuing in the other lines actually got in before we did because the assistant to our guide took ages to get our tickets. Otherwise the guide was very nice and knowledgeable
Guide who made us look at the classical highlights in the Prado with different eyes. Thank you Eva! Headout was a pleasant introduction to their website.
View original review in Dutch
Our guide David was excellent. Very informative and entertaining also. Our only issue was the quality of the sound with the audio equipment , it did not block out much of the surrounding noise. We joined another tour elsewhere and the sound quality was very good.
We had the pleasure of being guided by Stefania who in addition to being very knowledgeable and professional was engaging and personable.
View original review in Italian
We loved this great museum and Ander is the best guide we ever had. He is smart and he has a lot of background information which he told and showed us in a spectular way. MANY THANKS to ANDER!!!
Good day the experience was very interesting, Crhistina's ability to introduce the visitor to the paintings was both academic and artistic appreciation at its best.
View original review in Spanish
Ander did a perfect job in navigating the group thru the museum and providing information on the pictures in an entertaining and easy to follow manner. It was fun and as promised by Ander we learned something. 😃 Thank you!
An extraordinary guide, knowledgeable and very attentive. Many thanks to him for his wonderful hospitality.🥰
It was nice to hear more background information on several important works of art. The guide did a very good job. It is unfortunate that you are walking with such a large group in an already crowded museum but after the tour you have plenty of time to walk around on your own.
View original review in Dutch
The guided tour was shorter than 1,5 hours, probably more like 1 hour and the group was 16 people so too big to stay close to the guide and ask questions.
All in all an excellent experience. Enjoyed learning from the Guide, Laura, as she had some great insight into some of the paintings in the Prado. You ask for photos below, however, we were not allowed to take any photos.
Tour guide was fantastic. She gave us the history of some iconic paintings and others which gave us great perspective. if not for our guide, the museum would have been overwhelming and we would not have learned nearly as much. Thank you!
Our Guide (Blanca) was really knowledgeable and gave us an insight to a selective number of paintings. Without this we would have just looked at them and moved on without really understanding the background and the art. It has changed the way we approach our visits to such venues and would look to book a personal guide again rather than just access to the building
Our guide David was super knowledgeable, friendly and enthusiastic. He seemed to navigate the crowds very well - though we were just a small group. Things got off to a bad start as we did not know how to identify our guide or group! There were four or five people in jackets sitting around with "Fun" on them, but they made no effort to engage with us.
Our guide, Blanca, was absolutely fantastic. She brought the masterpieces to life with her engaging and interactive explanations. Thanks to her lively storytelling, even my 7-year-old son was fully captivated throughout the entire 1.5-hour tour—he didn’t complain once! Time flew by, and we all came away with a deeper appreciation for the art. Thank you, Blanca, for making the experience so memorable!
We were in the beginning of the visit when came the electricity collapse in Madrid. Our visit was very quickly rebooked for the next day and Blanca was the perfect guide.
5% off
Explore the home base of Real Madrid and tour key highlights across Madrid—the ultimate combo.
Explore the home base of Real Madrid and tour key highlights across Madrid—the ultimate combo.
Inclusions
Exclusions
Blue Route: Historical Madrid
Green Route: Modern Madrid
Everything went very fast, we had no problems with the tickets, they downloaded on the app correctly and we enjoyed our experience, it was my husband's birthday present and he left very happy.
View original review in Spanish
Las entradas en la APP funcionaron perfectamente. La visita al Museo y al Estadio son geniales, ya que realmente se vive con Máxima pasión la historia del club desde sus inicios hasta hoy. Si recomendaría que la tienda tuviera más variedad de merchandising, ya que está muy dirigida a vestuario, mientras que la del Barcelona tiene todo tipo de productos, deportivos y no deportivos, que se pueden llevar de recuerdo.
great! We even managed to get in 15 minutes before the start time. Too bad some rooms weren't available because of construction work.
View original review in French
It is incomplete due to remodeling and we were not notified. If we had known we would not have visited and we did not buy tickets.
View original review in Spanish
Very interesting tour - the guide was professional and told the history of the mosque in an exciting and authentic way!
View original review in German
Really enjoyed everything Cool atmosphere of the winners!!!!
This review is translated. Show original review.
very easy and fast process eith the app
A dream come true 😍🙏🏽, speechless
View original review in Portuguese
The tour of the stadium was super fun. And the museum full of cups was also very impressive.
View original review in Dutch
Clear information and the app is very easy to use.
View original review in Portuguese
Loved everything 😍. Just amazing
The highlight of my visit was the auditoria
Great experience. Highly recommended
The organization was perfect, and the hostesses and hosts very helpful.
View original review in French
All the European Cup memorabilia
Very well organized and interesting
View original review in French
The activity was good. And it was easy to buy tickets.
View original review in Portuguese
It was a nice visit, everything was very tidy
View original review in Spanish
This was a wish of my son. To visit the stadium. The only pity was that it is being remodeled. A good reason to come back again.
View original review in Dutch
The audio tour was not great. Some historical buildings were not even mentioned!! Hard to follow which buildings were being talked about. Definitely not worth 26 euros - more like 10
The stadium is absolutely fantastic and so much bigger than I expected, a bit disappointed we couldn't go on the pitch due to maintenance works, the only negative thing I could say is the slow service when ordering drinks.
It is really a great experience, from the signage, ambiance, kindness of the tour team. My family and I had a GREAT time.
View original review in Spanish
I thought an audio guide was included but told it was not within my ticket and I thought my ticket included a visit to the away changing room but again it did not.
It was nice. Good route and nice audios while going around. The only thing I didn't like was that it is named "Hop on Hop off tour" but its a bus without stops, so especially with kids it would have been better to have that option of going down whenever you'd like.
ould have been a great tour but there were no stops - unfortunately also no real visible info prior bying the tickets. That's a huge dissatisfaction for some of the spots we would have liked to visit a bit longer and continue the tour later which was not possible - but the tickets were already bougt.
9% off
Fast-track palace entry, comprehensive city exploration & maximum savings, all in 1 combo.
Fast-track palace entry, comprehensive city exploration & maximum savings, all in 1 combo.
Inclusions
Panoramic Bus Tour with Madrid City Tour
Royal Palace of Madrid
Exclusions
Panoramic Bus Tour
Please click here for a detailed route map and its boarding point.
Historical or Blue Route/Route 1
First bus: 10am from Felipe IV
Last bus: 8:30pm from Felipe IV
Frequency: Every 15 minutes
Duration: 80 minutes
Popular stops: Prado Museum, Royal Palace, Plaza de Cibeles, Gran Vía
Modern or Green Route/Route 2
First bus: 10am from Plaza Neptuno
Last bus: 8:30pm from Plaza Neptuno
Frequency: Every 15 minutes
Duration: 65 minutes
Popular stops: Santiago Bernabéu Stadium, KIO Towers, Puerta del Sol
Walking Tour
This tour focuses on the historic center of Madrid, delving deeper into areas like Plaza Mayor, Mercado de San Miguel, Plaza de la Villa, and the Royal Palace area, getting a street-level perspective that complements the panoramic views from the bus. You will be accompanied by an English or Spanish-speaking guide.
Duration: 2 hours
Starting point: 10:45am from Plaza Mayor with "Tour and Friends”
Visiting the Royal Palace of Madrid was definitely one of the highlights of our time in Spain. This was a great experience and the tickets really did help in skipping the long lines to purchase tickets on side. There was still a bit of waiting involved ahead of security screening but it wasn't very long at all. It's Europe’s largest functioning royal palace, with over 3,400 rooms! While the Spanish royal family no longer lives there, it’s still used for official ceremonies. The royal banquet hall was especially impressive. We were surrounded by lavish gold detailing, frescoed ceilings, velvet walls, portraits, musical instruments and so much more. The Throne and Porcelain Rooms were my favourites. It truly felt like stepping into a different world, one of unimaginable wealth and grandeur. I was positively surprised that they now allow visitors to take photos! Highly recommended
A visit to the Royal Palace is a must if you are in Madrid. I loved seeing the spectacular changing of the guard event. The Palace rooms are grand.
I can't say headout enhanced my tour of the palace but it made entry convenient.
Superb, a must do, queues not too long and wasn't too busy inside
Wonderful experience, incredible palace, architecture, royal objects. Everything was very well organized.
View original review in Portuguese
The interior of the Palace, shame I didn't visit the gardens
View original review in Portuguese
Great experience, really worth of what you paid.
Very well organized and interesting
View original review in French
It was great! The palace is wonderful, you need to see it!
Very nice experience, didn't have any issues with tickets or our line. Totally recommend
It's a beautiful place, however the signage to enter should be a lot more clearer, also the entrance goes extremely slow for pre purchase tickets
The Royal Palace was an amazing dwelling. There are so many different amazing rooms set up like they were when it was the royalty's home. We loved looking through them all. The skip the line pass saved us hrs worth of waiting time. Would definitely recommend this option if you go.
The tickets mention "skip the line" tickets. However, there is no such thing as skip the line at the Royal Palace. We had to wait in line for an hour before entering the palace. Please advertise the tickets correctly to avoid bad expectations from customers. Also, it would be more practical to have the tickets attached to the email instead of forcing customers to go into the app. At the venue, the tickets were not loading in the app and it took a couple tries to make them appear. So we lost time there, losing time for the person scanning tickets and people behind us. Also, I always share the tickets with my partner, in case one of use lose our phone or have internet issues, we are fine. I was not able to do that because I couldn't download the tickets from the app... I didn't like to use the app for these reasons.
It is offered as a ticket without queues and through another access, but the reality is that with tickets you have to queue just as you would without tickets.
View original review in Spanish
Great experience, stunning palace both inside and outside. With the skip-the-line ticket, we got in right away and avoided standing in the heat.
View original review in Italian
The tickets were bought in advance, not in a queue, so we queued like people without tickets!
View original review in French
Perfect , the queue was very long under a blazing sun and therefore the choice to have made tickets with you was a winner
View original review in Italian
Very nice Palace with a good view of the history. Loved it with my Mother, aged 82. Also a great view over Madrid from the palace square! I recommend everybody to take tour in th Royal Palace!
The Royal palace is beautiful, amazing to see but too many people, we had skip the line tickets but we still had to wait in the sun to get in and the toilets were awful and dirty, and far too many people at once.
Received the tickets within an hour of my booking, and didn't need to download an app to get them (that would have been a deal breaker). Had no problems using the tickets and the Madrid Royal Palace was absolutely amazing!
It was wonderful! You sent confirmations, notices that the event was approaching and I felt all the support. I have to confess that I was afraid after I bought with you because I then saw several complaints from users, but you showed that you provide an excellent service! Thank you so much
View original review in Portuguese
Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such
View original review in Dutch
Powercut in Spain on 28th April meant our train from Murcia did not leave the station. The subsequent Internet and mobile phone network prevented notification. Whilst we travelled to Madrid on 29th April by train we arrived too late to be able to take a tour of the palace. Not really Headout's fault but the train operator and rail company both automatically refunded costs.
I had never been to Madrid, so I booked the bus tour on-Line. No problem getting on the bus , Everything pleasant and I got to see Madrid with the two bus tours.
View original review in Italian
It was nice to be able to see Madrid above street level because then you really see how beautiful the buildings are. The tour itself was not very fascinating little was told about the history of the city or certain places, just which architect designed it. I would have liked to hear a little more.
View original review in Dutch
Madrid
Kick off your day with some fun! Meet your guide at a central spot, hop on a comfy bus, and get set for a day full of history and excitement!
91.6 km
65 minutes
1
Segovia
3 attractions
Next, step into Segovia's fairy-tale land! This city is a Roman engineering masterpiece sprinkled with medieval magic.
1. Roman Aqueduct
Free Admission
Imagine a giant, stone serpent slithering across Segovia, its scales made of arches! That's the Roman Aqueduct, a marvel that's defied time.
2. Azoguejo Square
Free Admission
This bustling square is where Segovia's ancient and modern worlds meet. The Roman Aqueduct is the star, but the lively cafes and charming streets steal the show!
Nearby things to do
158 km
1 hour 36 minutes
2
Toledo
5 attractions
First up is Toledo, a city that’s like a living museum! Wander through its ancient streets and take in the stunning views and historic sites.
Toledo Cathedral
Tickets included (based on selection)
A Gothic mystery waiting to be unraveled, topped by a towering bell tower. Its intricate details transport you to a world of wonder.
Nearby things to do
74.3 km
54 minutes
3
Madrid
Cover all the main highlights of 2 UNESCO cities in the language of your comfort.
Cover all the main highlights of 2 UNESCO cities in the language of your comfort.
Inclusions
Exclusions
Walk the narrow historic streets and pass by gems like the Monastery of San Juan de los Reyes. Upgrade to add on tickets to the majestic Toledo Cathedral.
The enchanting city of Segovia welcomes you with its ingenious Roman Aqueduct. Upgrade to add on tickets to the iconic Alcázar.
Both cities are very beautiful and with a great history, the guides are very dynamic and with great mastery of the subject... I liked everything
View original review in Spanish
The guide explained everything in detail, journey was very comfortable, great places to visit
Very good guide, very comfortable and clean bus, very good time management
View original review in Italian
I have very bad experience as the instructions email direct me to wrong pick up location and nobody pick me up at meeting point. Before 10min expired I use the chat contact Headout email but no body help and I called IBE tour and they said the tour bus already gone as I went to wrong pick up point. I have send all proved photos and chat screenshots to proved I arrived meeting point at 8 am followed by email. It was spoiled my day and I am still not received the refund.
Excellent service. The only thing I think is that they should redistribute the time in each city. 30 minutes more to Segovia and if they want to return the same at 5:45pm, then 30 minutes less to Toledo. It would be perfect!
View original review in Spanish
Knowledgeable guides giving the exact level of detail I was after. Unlike other tour operators, they weren't too rigid with the time and meeting points which allowed me to feel more relaxed without delaying the entire trip and itinerary
The trip was organised well. The bus was very comfortable. The guide spoke very good English and provided very good information. It might be good to have more time in Toledo.
Our tour guy was excellent and the places were fantastic
Tour guide Amanda was brilliant and made the trip very interesting. She has probably delivered the tour dozens of times but it didn't come across like this at all. Both cities memorable and worth a visit. Excellent all round
Everything was very well organized, in time, nice bus, beautiful cities, very educated and interesting guide with lot of usefull information. Me and my family enjoyed the trip in every moment, it was pleasent day and unforgetable experience.
The trio did not disappoint. We were shown the highlights and given a detailed commentary on both Sergovia and Toledo. I was blown away by the stunning scenery in both locations. Well worth the journey.
The attention and compliance with schedules is important. Very attentive to the group and that it was always full. I only suggested to dedicate some time to do some local shopping and that lunch should be in Toledo. Arriving in Segovia at lunchtime makes it very difficult to find an available restaurant and you lose time and still have a good experience.
View original review in Spanish
Ticketing was easy and the excursions were educational and informative. Lydia did a great job. Segovia was quiet and historic as I remember Spain. Toledo seemed overrun by tourists and made me a bit sad. I would add more info about bathroom availability or timing.
The bus was clean and nice, had usb plugins and the driver turned up the hear when we asked him to.
9% off
Cover 35 landmarks on your panoramic bus tour & get entry to the Prado, Reina Sofia, and Thyssen-Bornemisza Museums.
Cover 35 landmarks on your panoramic bus tour & get entry to the Prado, Reina Sofia, and Thyssen-Bornemisza Museums.
Inclusions
Exclusions
Blue Route: Historical Madrid
Green Route: Modern Madrid
Blue Route: Historical Madrid
Green Route: Modern Madrid
Everything was wonderful. We were even treated to a military parade while waiting in line. Thank you for assisting us with rescheduling our ticket dare after a death in the family causing a change in our family plans. We are very grateful to the staff!
Very interesting tour - the guide was professional and told the history of the mosque in an exciting and authentic way!
View original review in German
Professionalism and friendliness of the museum staff. Beautiful experience because it allows you to see masterpieces
View original review in Italian
Two extraordinary museums The diversity and homogeneity of the Thyssen still captivate me
View original review in French
Awesome and worth every penny.
Everything was great! Good organization, logical, well-ordered rooms. Wonderful paintings.
View original review in German
Very well organized and interesting
View original review in French
I walked alone. I chose a tempo I could follow. I will definitely come back again.
The audio tour was not great. Some historical buildings were not even mentioned!! Hard to follow which buildings were being talked about. Definitely not worth 26 euros - more like 10
I had to stand in line for the ticket which was fine, but I did not have e the audio guide and the museum told me the ticket did not include audio.
It was nice. Good route and nice audios while going around. The only thing I didn't like was that it is named "Hop on Hop off tour" but its a bus without stops, so especially with kids it would have been better to have that option of going down whenever you'd like.
ould have been a great tour but there were no stops - unfortunately also no real visible info prior bying the tickets. That's a huge dissatisfaction for some of the spots we would have liked to visit a bit longer and continue the tour later which was not possible - but the tickets were already bougt.
Plus points: - always good to have a general view of a city - the 2 routes - historical & modern - are interesting Minuses: - too bad there weren't any intermediate stops so you could get off/climb to visit the sights - not all audio outlets worked properly - staff a bit nitpicky: with QR-Code + validity date, excessive to ask for printed tickets again
View original review in French
The richness of the collections - the way the Reina Sofia tells some of the modern history of Spain through art, the construction of Guernica through Dora Mar's photographs, the outstanding and uncrowded Thyssen-Bornemisza
Very pleasant, well organized. I found the museums easy to walk around and admire the works. I will take a wonderful experience with me
View original review in Italian
Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such
View original review in Dutch
Getting in and having special access was fundamental to enjoying the tour and avoiding the long queues at the door. Avoiding the long queues was the highlight of choosing to buy the tickets through the APP, the ease of purchase, the quick turnaround and the communications too. Just one observation: the tour is long and it's practically impossible to do it all in one day. Another important point of this ticket is the possibility of visiting any day within a year and on any day of the week and at any time. However, this is good for those who can be in Madrid for more days and organize their schedule. That's fantastic!
View original review in Portuguese
I had never been to Madrid, so I booked the bus tour on-Line. No problem getting on the bus , Everything pleasant and I got to see Madrid with the two bus tours.
View original review in Italian
It was nice to be able to see Madrid above street level because then you really see how beautiful the buildings are. The tour itself was not very fascinating little was told about the history of the city or certain places, just which architect designed it. I would have liked to hear a little more.
View original review in Dutch
we booked the tickets online ...it was super easy to find the buses..and we took old tour first .stopped for lunch .then took new tour... it wascwell organized and the audio guide worked really well. We enjoyed everything we saw..thankyou !
We started at Tysenn. Everything went very smoothly, the accreditation and the entrance. Not so in the Pardo (the second visit) where there was the main queue and a second shorter queue (20' wait) to accredit the QR code. With the Reina Sofia we finally had a second shorter queue, but as there were less visitors there were a couple of minutes of waiting.
View original review in Spanish
I bought the tickets thinking I'd be able to get on and off at the places I wanted (HOP ON/OFF), but all I got was misleading advertising. The place to catch the bus was also not the most central or suitable for those on foot. It was worth the driver giving me some tips on how to get around Madrid by bus for free.
View original review in Portuguese
Of course the art is what made it memorable. We were glad to be able to take a break in the cafe. The maps were confusing and we missed galleries we wanted to see. The restrooms were hard to find.
The activity itself is great. The problem is the lack of complete information about the service. IT'S NOT HOP ON HOP OFF. You can only get on and off the bus at a single stop.
View original review in Portuguese
The ride and the audio guide were very good. What was not good was that there was no indication at the time of booking that there are currently no more hop-on hop-off tours in Madrid, only panoramic tours without stops. It was therefore not possible to get on the bus near our hotel as we had intended, so we had to ask around and walk to the starting point at the Prado MUSEUM.
View original review in German
Puerta de Alcalá
Barrio de Salamanca
Plaza de Colón
Plaza de Cibeles
Gran Via 14
Gran Via 32
Gran Via 54
Plaza de España
Templo de Debod
Puerta de San Vicente
Puerta de Toledo
Gran Via de San Francisco 8
Colegiata - Mayor
Atocha 116
Jardín Botánico
Plaza de Cibeles
Plaza de Colón
Museo de Esculturas
Museo Ciencias Naturales
Nuevos Ministerios
Santiago Bernabéu
CSIC
Museo Lázaro Galdiano
Serrano 61
Serrano 66
Museo Arqueológico
Puerta de Alcalá
Alcalá 25
Puerta del Sol
Plaza de las Cortes
Unlimited panoramic tours, 2 routes, amazing perks, & upgraded experiences.
Unlimited panoramic tours, 2 routes, amazing perks, & upgraded experiences.
Inclusions
Red Route
This route focuses on the city's historic and central areas, guiding you past iconic landmarks.
Popular stops: Royal Palace, Prado Museum, Plaza Mayor
Green Route
The Green Route extends beyond Madrid's center to the Santiago Bernabéu Stadium, showcasing key modern landmarks.
Popular stops: Plaza Neptuno, Plaza de Cibeles, Science Museum
Ikono Madrid
Opening hours: 10am to 10pm daily
Night Historical Tour
Departure: Every day at 9pm from Calle Felipe IV, 2, 28014, Madrid
Main points of interest: Royal Palace, Prado Museum, Plaza Mayor
Duration: 80 minutes (approx)
Gran Via y Madrid de los Austrias guided walking tour
Departure: Every day at 12pm from stop #1 (Museo del Prado)
Main points of interest: Inicio en Felipe IV, Plaza de Cibeles, Calle de Alcalá, Calle de Gran vía, Calle Montera, Puerta del Sol, Calle Mayor, Calle Postas, Plaza Mayor, Calle Mayor, Plaza de la Villa, Calle Mayor, Plaza de la Villa, Calle del Factor, Plaza Ramales y Plaza de Oriente.
Duration: 90 minutes (approx)
Secrets of the Royal Palace guided walking tour
Departure: Monday to Saturday at 6pm
Meeting point: Plaza de Oriente, 8
Duration: 90 minutes (approx)
Paseo del Arte guided walking tour
Departure: Tuesday to Saturday at 4pm
Meeting point: Calle Felipe IV
Main points of interest: Casón del Buen Retiro, Retiro Park, Crystal Palace, Retiro Pond, Puerta de Alcalá and Cibeles
Duration: 60 minutes (approx)
Bohemian and Literary Madrid guided walking tour
Departure: Tuesday to Saturday at 4:30pm
Meeting point: Museo del Prado
Main points of interest: Calle de Felipe IV, Lope de Vega House Museum, Calle de las Huertas, Santa Ana Square, Puerta del Sol, Plaza Mayor, Plaza de la Villa, Factor Street
Duration: 80 minutes (approx)
Free shuttle bus (to the City Sightseeing departure point)
Departure: Every day at 10am
Meeting point: Tourist bus stop at the Temple of Debod, opposite Calle Ferraz, 22